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Frequently Asked Questions

If I am interested in becoming a provider, what is involved?

Denver Options offers four different types of contracts. Please find descriptions of each type of contract and the various requirements:

Family Contract: Contract extended to family members of clients to provide services such as supervision/respite, Community Access and Household Services. Requirements include a signed contract, photo identification, W9 and insurance waivers.

Independent Contract: Intended for a single provider with no employees providing services (Physical Therapist, Occupational Therapist, Psychotherapist, Massage Therapist) to work with our customers. Contracts requirements include a signed contract, W9, proof of liability insurance, photo identification, trade name registration if applicable, First Aid/CPR, and training on confidentiality/abuse/neglect/incident reporting.

Generic Contract: Intended for businesses with more than one employee providing services to the general population in addition to individuals with developmental disabilities. Requirements include signed contract, W9, articles of incorporation, hiring policies and proof of insurance.

Service Agency Contracts: We are not currently taking new Services Agencies.

If I am interested in becoming a provider, who do I contact?

For general information on the contracting requirements please contact Valerie Harkness (303-636-5951 or 866-245-6600 ext. 5), Jennifer Anderson (303-636-5829 or 866-245-6600 ext. 7) or Jenny Wildee (303-636-5705 or 866-245-6600 ext. 1)

To see if departments are accepting new referrals, please contact one of the following:

Traumatic Brain Injury Program:
Adult TBI: Valerie Harkness – 303-636-5951
Children’s TBI: Jennifer Anderson - 303-636-5829

Early Intervention (Birth – 3): Kristie Wyatt-303-636-5701

Children’s Extensive Support: Anne McNally-303-636-5708

Supported Living Services (Adult Services): Becky Miller-303-636-5897

If you are unsure of where you may apply, you can call 303-636-5600 and speak to the receptionist.

What if I do not have liability insurance?
As a Denver Options contractor, you are required to carry a minimum of $1,000,000 of liability insurance. If you do not have this insurance in place, we will not be able to put your contract in force but we can refer you to HPSO or Healthcare Providers Services Organization. They are an affordable option for purchasing the required liability insurance. You can reach them by calling 1-800-982-9491 or online at www.hpso.com.

May I waive the insurance requirement?
For non-therapeutic services provided to the Traumatic Brain Injury population, you may waive the insurance requirement if the client/clients that you provide services for will sign the appropriate waivers acknowledging that you do not carry the required levels of insurance by Denver Options.

How are your rates determined?
Denver Options determines the rates for our Early Intervention, CES and Supported Living Services Departments.

Traumatic Brain Injury providers determine their rate. If the rate does not fit within a reasonable range as determined by the state then you will by contact by the TBI Project Coordinator.

How long does it take to become a provider?
Contract application turnaround can occur as fast as two weeks if you are responsive to the materials.

When will I get paid?
Checks are only cut once a month. Please see department pay dates below:

CES/Early Intervention – 15th of each month
Family Support Services – 10th of each month
SLS – 20th of each month
TBI – 25th of each month

You must submit the following information on your billing:

Business Name and Address including phone number
FEIN (Preferable but not required)
Client name
Date of Service
Description of service
Length of service
Cost of service
Subtotaled amount at the bottom of the invoice

We Want to Hear From You

For more information about Service Provider opportunities, please contact:

Jennifer Anderson
303-636-5829
Fax: 303-636-5660
jnanderson@denveroptions.org
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